7bad Privacy Policy — How We Handle Your Personal Data
Your privacy matters to us. This policy explains in plain terms what data 7bad collects from players in Bangladesh, why we collect it, how it is stored, and what rights you have over your own information.
Introduction
This Privacy Policy ("Policy") describes how 7bad ("we", "us", "our") collects, uses, stores, and discloses personal data relating to individuals ("you", "your", "the Player") who access or use the 7bad platform available at 7bad.pro. By registering an account or using any part of 7bad.pro, you acknowledge that you have read and understood this Policy and consent to the practices described within it.
7bad is committed to handling all personal data responsibly, lawfully, and with appropriate security. This Policy should be read alongside our Terms and Conditions. If there is any conflict between this Policy and our Terms, the Terms shall prevail. We encourage all players to read this Policy in full before using the platform.
1. Information We Collect
7bad collects personal data from players in the following categories. We collect only the data that is necessary for the purposes identified in this Policy. The table below summarises the main data types and how they are collected.
| Data Type | How Collected |
|---|---|
| Registration data — name, mobile number, date of birth, password | Provided directly by the Player when creating an account |
| Identity verification (KYC) — government ID, proof of address | Uploaded by the Player when completing account verification |
| Financial data — deposit and withdrawal history, payment method details | Generated automatically when the Player makes deposits or withdrawals via bKash, Nagad, Rocket, Upay, or card |
| Gameplay data — bets placed, games played, session duration, win/loss records | Generated automatically during platform use |
| Technical data — IP address, device type, browser type, operating system, cookie identifiers | Collected automatically when the Player accesses 7bad.pro |
2. How We Use Your Information
7bad uses the personal data it collects for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons described below.
- Account administration: to create and maintain your 7bad account, verify your identity, and fulfil our contractual obligations to you as a registered player.
- Payment processing: to process deposits and withdrawals, reconcile transactions, detect and prevent payment fraud, and satisfy anti-money-laundering (AML) obligations.
- Responsible gaming compliance: to monitor player behaviour for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with responsible gaming obligations.
- Customer support: to respond to your queries, complaints, and requests submitted via email to [email protected].
- Platform improvement: to analyse aggregated and anonymised usage data to improve the platform's features, performance, game library, and user experience.
- Marketing communications: to send you promotional emails or in-platform notifications about bonuses and offers where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].
3. Legal Basis for Processing
7bad processes personal data on one or more of the following legal bases, depending on the category of data and the purpose for which it is processed.
- Contractual necessity: processing required to provide the services you have contracted for when registering an account, including account management, payment processing, and game access.
- Legal obligation: processing required to comply with applicable laws and regulations, including identity verification (KYC), anti-money-laundering checks, age verification, and responding to lawful requests from competent authorities.
- Legitimate interests: processing for platform security, fraud prevention, responsible gaming monitoring, and service improvement where such processing does not override your fundamental privacy rights.
- Consent: processing for optional marketing communications where you have given clear, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
4. Cookies and Tracking Technologies
7bad uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device by your browser when you visit 7bad.pro. Cookies do not contain executable code and cannot access other data on your device.
Most browsers allow you to control cookie settings, including blocking all cookies. Please note that blocking strictly necessary cookies will prevent you from logging in and using the core features of 7bad. For instructions on managing cookies in your browser, consult your browser's help documentation.
5. Data Sharing and Disclosure
7bad does not sell personal data to third parties. We share personal data only in the limited circumstances set out below, and only to the extent necessary for each stated purpose.
- Payment processors and financial partners: we share transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process deposits and withdrawals. These partners are bound by their own data protection obligations.
- Game software providers: we share session data (player ID, bet amounts, game results) with licensed game providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming to facilitate gameplay and resolve disputes. These providers operate under strict contractual data-handling terms.
- Regulatory and legal authorities: we may disclose personal data to competent governmental or regulatory authorities where required by law, including in connection with anti-money-laundering investigations, fraud inquiries, or court orders. We will notify you of any such disclosure to the extent permitted by law.
- Technology and security service providers: we engage third-party providers for hosting, fraud detection, and platform monitoring under strict data processing agreements that prohibit any secondary use of your data.
6. Data Retention
7bad retains personal data for only as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, the following retention periods apply: account and registration data is retained for the duration of your active account plus a minimum of five years after account closure; financial and transaction records are retained for a minimum of six years from the date of the transaction to satisfy financial reporting and anti-money-laundering requirements; KYC documentation is retained for five years from account closure or from the date of the last transaction, whichever is later; gameplay logs are retained for two years and are then anonymised or deleted.
When data is no longer required and no legal retention obligation applies, 7bad will securely delete or anonymise the data so that it can no longer be attributed to an identified or identifiable individual. If you close your account and wish to request early deletion of any data that is not subject to a mandatory retention period, please contact [email protected] with your request.
7. Security Measures
7bad implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly to reflect changes in technology and threat landscape.
8. Your Data Rights
As a player using 7bad, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days.
- Right of access: you may request a copy of the personal data that 7bad holds about you, together with information about how it is used and with whom it is shared.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it without undue delay.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any mandatory legal retention obligations that prevent immediate deletion.
- Right to restrict processing: in certain circumstances you may request that we limit how we use your personal data while a query or complaint is being investigated.
- Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time by emailing [email protected]. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
Please note that exercising certain rights — such as requesting deletion of account data — may result in the closure of your 7bad account, since some data is essential to the provision of the service. We will always explain the implications before actioning any such request.
9. Children and Minors
7bad is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account or use any part of 7bad.pro. If 7bad discovers that personal data belonging to a person under 21 has been collected, that data will be permanently deleted and the associated account will be closed immediately. If you believe that a minor has registered on 7bad, please notify us at [email protected] so that we can investigate and take immediate action.
10. Changes to This Privacy Policy
7bad may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the platform. The revised Policy will be posted on this page with an updated effective date. Where changes are material, we will endeavour to notify registered players by email or via an in-platform notification prior to the change taking effect. Your continued use of 7bad.pro following any update constitutes acceptance of the revised Policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting [email protected].
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to make a complaint about how 7bad handles your personal data, please contact our support team. All privacy-related requests are handled in strict confidence. Our target response time is within 30 days for formal data-rights requests, and within a few business hours for general privacy enquiries.