7bad Frequently Asked Questions

Creating a 7bad account takes under two minutes. Visit 7bad.pro, tap the registration button, and fill in your name, mobile number, date of birth, and a secure password. You must confirm that you are aged 21 or above and agree to the Terms & Conditions before completing registration. Once submitted, you will receive a verification code via SMS to activate your account instantly.

The minimum age to register and play on 7bad is 21 years old. This applies to all players in Bangladesh without exception. During registration you are required to confirm your date of birth. 7bad reserves the right to request documentary proof of age — such as a national ID card or passport — at any time, and any account found to belong to a person under 21 will be closed immediately with any real-money balance returned.

7bad may request KYC (Know Your Customer) documents to verify your identity before processing larger withdrawals or as part of routine account security checks. Accepted documents include a valid Bangladesh National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of address such as a recent utility bill or bank statement. All submitted documents are stored securely and handled in line with our Privacy Policy.

To reset your 7bad password, go to the login page and tap the 'Forgot Password' link. Enter the mobile number registered to your account and you will receive a one-time reset code via SMS. Enter the code on the next screen and choose a new password. If you no longer have access to your registered mobile number, contact [email protected] directly and our team will verify your identity through alternative means before assisting with the reset.

No. 7bad allows only one account per player. Duplicate accounts are against our Terms & Conditions and may result in all accounts being suspended and any winnings being voided. If you believe a duplicate account was created in error, contact [email protected] immediately so our team can investigate. If you have lost access to your existing account, please use the password reset process rather than creating a new one.

To permanently close your 7bad account, email [email protected] from your registered email address with a clear request for account closure. Please withdraw any remaining real-money balance before submitting your request. Our team will process the closure within a few business days and confirm via email. Note that if you are closing your account for responsible gaming reasons, a self-exclusion option is available which locks the account and prevents re-registration for a minimum of 12 months.

Depositing via bKash on 7bad is straightforward. Log in to your account, go to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit (minimum ৳200), follow the on-screen instructions to authorise the bKash payment from your registered bKash number, and the funds will appear in your 7bad account instantly once the transaction is confirmed. Make sure the bKash number you use matches the one registered to your 7bad account to avoid delays.

bKash deposits on 7bad are processed instantly in the vast majority of cases. Once you complete the bKash authorisation step and the transaction is confirmed by bKash, your 7bad balance updates within seconds. Occasionally, during peak periods or if bKash is experiencing network congestion, there may be a delay of up to 5-10 minutes. If your balance has not updated after 15 minutes, contact [email protected] with your bKash transaction ID for assistance.

The minimum withdrawal amount on 7bad is ৳500. Withdrawals can be made to your registered bKash, Nagad, Rocket, or Upay account. The withdrawal request must be submitted through your account's Withdraw section, and you must have completed any applicable wagering requirements on bonus funds before withdrawing. Withdrawals to mobile banking accounts in Bangladesh are typically processed within 1-24 hours during business days.

7bad does not charge any platform-side fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges, which are outside of 7bad's control. Always check your payment provider's current fee schedule before initiating a transaction. Bank transfer withdrawals (via Dutch-Bangla Bank, BRAC Bank, or other supported banks) are also processed without a 7bad surcharge.

Yes. 7bad supports deposits and withdrawals via Nagad, Rocket, and Upay in addition to bKash. The process is the same for all mobile banking methods: log in, go to Deposit, select your preferred provider, enter the amount, and authorise the payment from your registered mobile wallet. All four mobile payment methods support instant deposits, and withdrawals are typically processed within 1-24 hours on business days.

7bad offers a wide range of cricket betting markets covering all major tournaments, including BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC events, and international Test matches featuring the Bangladesh Tigers. Available markets include match winner, top batsman, total runs, over/under runs per over, toss winner, man of the match, and in-play live betting on active matches. Odds update in real time during live matches to reflect the current state of play.

Yes. 7bad is fully optimised for mobile play in Bangladesh. The site works smoothly on all major Android and iOS smartphones and tablets, without requiring any app download. Simply visit 7bad.pro in your mobile browser (Chrome, Firefox, or Safari) and you will get a full mobile-friendly interface for all games including slots, cricket betting, live casino, and crash games. The site is designed to work well even on slower 4G connections common in Dhaka and other cities.

All slot games on 7bad use certified Random Number Generator (RNG) software, ensuring that every spin outcome is completely random and cannot be manipulated. RTP (Return to Player) is the percentage of total wagered money that a slot game returns to players over many thousands of spins — for example, a 96% RTP slot returns ৳96 for every ৳100 wagered on average over time. RTP figures for individual games are available in each game's help or paytable section. 7bad only hosts games from reputable providers including Pragmatic Play and other certified studios.

Yes. 7bad features a live casino section with real human dealers streamed in high definition. Popular live casino games available on 7bad include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, and various game-show style titles. Live casino games are available around the clock and are provided by leading studios including Evolution Gaming and Ezugi. You will need a stable internet connection (4G or Wi-Fi recommended) for the best live streaming experience.

7bad offers a welcome bonus to newly registered players in Bangladesh on their first deposit. Bonus details including the match percentage and maximum bonus amount are displayed on the promotions page at the time of registration. All welcome bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Please read the specific bonus terms carefully before opting in, as wagering requirements, eligible games, and expiry periods vary by promotion.

A wagering requirement (also called a rollover) is the number of times you must bet the bonus amount before you can withdraw any winnings derived from that bonus. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. On 7bad, wagering requirements are displayed clearly on each bonus offer page. Not all games contribute equally — slots typically count 100%, while some table games may count at a lower rate.

Yes. Free spins issued as part of a promotion on 7bad have an expiry period, which is stated clearly in the individual promotion terms. Unused free spins that are not played within the stated validity window will expire automatically and cannot be reinstated. Any winnings generated from free spins are typically subject to a wagering requirement before they can be withdrawn. Always check the specific terms of each free spin offer when claiming it so you know the expiry date and applicable conditions.

Welcome bonuses on 7bad are available to new players on their first deposit only and cannot be claimed more than once per account. Ongoing promotional offers — such as reload bonuses, free spin campaigns, and seasonal promotions tied to events like BPL, IPL, Eid, or Pohela Boishakh — may be available to existing players and are announced on the promotions page. Always read the eligibility conditions of each offer before opting in, as some promotions are restricted to specific payment methods or player segments.

7bad is committed to providing a safe, secure, and fair gaming environment for all players in Bangladesh. The platform uses SSL encryption to protect all data transmitted between your device and our servers, ensuring your personal and financial information stays private. All games are sourced from certified providers that use audited RNG systems. Player funds are held in segregated accounts separate from operational funds. 7bad also provides a full suite of responsible gaming tools including deposit limits, time-out, and self-exclusion for players who need them.

If you feel that gambling is becoming a problem, 7bad's self-exclusion tool lets you permanently close your account for a minimum of 12 months. To activate it, log in to your account, go to Account Settings, select Responsible Gaming, and choose Self-Exclusion. The restriction takes effect immediately and cannot be reversed for the full exclusion period. Alternatively, email [email protected] from your registered address and our team will apply the self-exclusion promptly. All player communications regarding responsible gaming are handled with full confidentiality.

Yes. 7bad allows all registered players to set daily, weekly, or monthly deposit limits directly from their account settings at no cost. Once a deposit limit is set, you cannot deposit more than the specified amount within that time window. Reducing a limit takes effect immediately, while increasing a limit is subject to a mandatory 48-hour waiting period — a deliberate safeguard to protect players from impulsive decisions. There is no minimum limit amount, so even a modest cap can help keep your gambling budget under control.

If your question is not answered in this FAQ, the best way to reach 7bad's support team is by emailing [email protected]. Include your registered username or mobile number, a clear description of the issue, and any relevant transaction IDs or screenshots to help us resolve your query as quickly as possible. Our support team operates 7 days a week and aims to respond to all emails within a few hours. For responsible gaming concerns specifically, all communications are treated with strict confidentiality.